Privacy Policy

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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

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  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfillment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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The cookies Squarespace uses

How the different cookies we place enhance the browsing experience.

We use cookies to help your site run effectively and provide the best experience for your visitors. This guide describes the cookies we place on visitors to your Squarespace site. This guide doesn’t cover the cookies Squarespace uses on visitors to our websites or users of our web or mobile apps.

For more information about our use of cookies, including cookies we use on squarespace.com and our web and mobile apps, visit our Cookie Policy and Privacy Policy.

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

Functional and required cookies

Squarespace uses some necessary cookies so visitors can navigate and use key features on your site. These cookies vary from site to site depending on the features it uses. For example, functional and required cookies help these features work:

Name

Purpose, type, and duration

_acloggedin

  • Supports login by Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_client_acloggedin

  • Supports login by Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_dd_cookie_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

_dd_s

  • Tracks browser errors

  • Cookie

  • Four hours

_dd_site_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

algoliasearch-client-js

  • Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster

  • localstorage

  • Persistent

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • Two weeks

CHECKOUT_WEBSITE

client_username

  • Remembers a logged in Scheduling client's username between visits

  • Cookie

  • One year

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • Two weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • Cookie

  • Session

orderStatusSessionToken

  • Authenticates a visitor who logs into an order status page.

  • Cookie

  • One year

PHPSESSID

  • Securely authenticates a visitor during their checkout in Scheduling

  • Cookie

  • One month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Scheduling client’s login details if they have an account

  • Cookie

  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • Three years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post

  • localstorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-video-player-options

ss_cookieAllowed

  • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

  • Cookie

  • 30 days

ss_sd

Test

  • Investigates if the browser supports cookies and prevents errors

  • Cookie

  • Session

TZ

  • Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localstorage

  • Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

Cookie Name

  • Duration

  • Purpose

ss_cid

  • Two years

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

  • Two years

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

  • 30 minutes

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

  • Two years

  • Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

  • 30 minutes

  • Identifies unique visitors and tracks a visitor’s sessions on a site